Privacy Policy

Last updated: 22/02/2026

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal data when you use our platform.

2. Information We Collect

We may collect and process the following data:

·       Name, email address, and phone number

·       Business information (if you are a service provider)

·       Enquiry details submitted through our platform

·       Usage data (e.g. website interactions, IP address, browser type)

3. How We Use Your Information

We use your data to:

·       Provide and operate our services

·       Connect customers with service providers

·       Process payments and manage accounts

·       Respond to enquiries and provide support

·       Improve our platform and user experience

·       Send service-related communications

·       Where permitted, we may also send marketing communications. You can opt out at any time.

4. Legal Basis for Processing

We process your data under the following lawful bases:

·       Performance of a contract

·       Legitimate interests (e.g. improving services, preventing misuse)

·       Consent (for marketing communications where required)

·       Legal obligations

5. Sharing of Data

We may share your information:

·       With service providers to enable enquiries

·       With payment processors and service providers who support our platform

·       Where required by law

·       We do not sell your personal data.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

7. Your Rights

Under UK data protection law, you have the right to:

·       Access your personal data

·       Request correction or deletion

·       Object to or restrict processing

·       Withdraw consent (where applicable)

To exercise your rights, please contact us using the details below.

8. Data Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website.

11. Contact

If you have any questions about this policy or your data, please contact us at: [email protected]